Privacy Policy
Barware.com.au is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect it.
1. What We Collect
We may collect the following types of personal information when you use our website, make a purchase, or contact us:
- Name and job title
- Contact details including email address, phone number, and postal address
- Purchase history and customer service interactions
- Information provided in surveys, feedback forms, or promotional entries
2. How We Use Your Information
Your personal information is used for the following purposes:
- Process transactions and manage customer accounts
- Improve our website, products, and services
- Send order confirmations, shipping updates, and support responses
- Send marketing communications (only where consent has been provided)
- Perform market research and gather customer feedback
- Personalise your shopping experience on our site
3. Direct Marketing & Consent
We only send direct marketing communications (such as newsletters and special offers) with your express consent. You may opt out at any time by:
- Clicking “unsubscribe” in our emails
- Managing your preferences in your account
- Emailing us at info@barware.com.au
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device to help websites function efficiently. We use them to analyse web traffic, improve user experience, and tailor content to your preferences. These cookies do not access your computer or collect personal information beyond what you choose to share.
Our website uses cookies and similar technologies to improve site functionality and user experience. These may include:
- Traffic and usage analytics (e.g. Google Analytics)
- Personalisation based on browsing behaviour
- Advertising and remarketing tools
You can control cookie settings through your browser. Please note that disabling cookies may limit website functionality.
5. Links to Other Websites
Our website may contain links to external sites for your convenience or interest. Please note that we do not control these websites and are not responsible for their privacy practices or content. Once you leave our site, any information you provide is subject to the privacy policy of the destination site. We recommend reviewing the privacy statements of any third-party websites you visit.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Security measures include encryption, secure servers, access controls, and internal data policies.
7. Third Parties and Overseas Disclosure
We do not sell or lease your personal data to third parties. Some service providers (e.g. cloud hosting, payment processors) may store or process information overseas, including in the United States and European Union. We take reasonable steps to ensure these providers comply with Australian privacy standards.
8. Access, Correction, and Complaints
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a privacy-related complaint
To do so, email at info@barware.com.au We will respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data where applicable.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website. We encourage you to check periodically for changes.
Effective Date: 01.12.2025
Contact: info@barware.com.au