Shipping Policy

Flat Rate Shipping

We offer a flat rate shipping fee of AUD $14.95 for orders delivered within Australia.

Please note: Additional freight charges may apply for bulky items or deliveries to regional and remote areas. If applicable, our customer service team will contact you to discuss any extra costs or alternate shipping options.

Dispatch and Delivery Times

Orders are typically dispatched within 1–2 business days. Estimated delivery times are:

  • Melbourne, Sydney & Adelaide Metro: 1–3 business days
  • Brisbane: 3–5 business days
  • Regional Areas: 5–7 business days
  • Western Australia, Tasmania & NT: 4–7 business days
  • New Zealand: 7–14 business days

Please note that delivery times may vary depending on the courier and destination.

Express and Same-Day Shipping

Express and same-day shipping options are available on request and may incur additional charges. Please contact our team prior to placing your order if you require urgent delivery.

Click & Collect

Click & Collect is available from our warehouse at 63 Waterview Close, Dandenong South VIC 3175, Monday to Friday between 9:00 AM and 4:00 PM (excluding public holidays). You will be notified via email when your order is ready for collection.

Order Tracking

Once your order is dispatched, you will receive tracking details via email so you can monitor the delivery status.

International Shipping

We primarily ship within Australia. For international orders, please contact us to discuss available shipping options.

Shipping Delays

While we aim to ensure prompt dispatch and delivery of all orders, Barware.com.au is not responsible for shipping delays caused by factors outside our control. These may include but are not limited to carrier delays, extreme weather events, customs processing, or supply chain disruptions. We appreciate your understanding and will always do our best to keep you informed in the event of any delays.

Accurate Recipient & Shipping Information

It is your responsibility to provide complete and accurate information during the checkout process, including name, delivery address, and contact details. Barware.com.au is not liable for any delays, misdeliveries, or issues caused by incorrect or incomplete information provided by you.

Items Damaged in Transit

If your order arrives damaged, please contact us as soon as possible upon receiving the delivery. Timely notification is essential so we can assess and resolve the issue promptly. For further details on eligibility and process, please refer to our Returns and Refunds Policy.

Need Help?

If you have questions or need further assistance, contact us at info@barware.com.au or call 1300 762 858.