Returns Policy


  • Consent to Jurisdiction and to Venue
  • Copyright
  • Electronic Record
  • Accounts
  • Disclaimer & Limitation of Liability
  • Pricing & Availability Policy
  • Links to Third Party Web Sites
  • Policy Updates and Severability
  • Acceptance of Terms & Conditions
  • Responsibility for Shipping Charges
  • Order Processing
  • Back Orders
  • 30 Day Guarantee, Refunds & Returns
  • Warranty

The following are terms of a legal agreement between you and References to "you" or "your" shall relate to anyone that shops, accesses, or otherwise uses the Site, herein called the "Site". By visiting or otherwise using or accessing this Site, you acknowledge that you have read, understood, and agree to be bound by these terms and that you agree to comply with all laws and regulations.

Pricing & Availability Policy

Prices and availability are subject to change without notice. Errors will be corrected on the Site where discovered, and reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).

Refunds and Canceled orders

Cancelation of orders due to delays in stock availability will incur a nominal transaction charge to cover costs. This charge will be calculated at the time of processing. 

Consent to Jurisdiction and to Venue

Any claim relating in any way to your accessing the Site or to products you purchase through the Site shall be governed by the laws of the state of Victoria without regard to conflict of law rules. By using the Site, you consent to jurisdiction of the Federal and State Courts located in Melbourne, Victoria to hear any such claims and you further consent that any legal claims you have relating to such visit or the purchase of such products shall be heard exclusively in such Melbourne courts and shall not be heard in the courts of any other jurisdiction or venue.


The Site is owned and operated by All materials and items on this Site, including, but not limited to, text, graphics, logos, design, icons, and images, are the property of, or its content suppliers, and is protected by Australian and international copyright laws. Except as stated herein, none of the material may be used, copied, distributed, downloaded, displayed, transmitted in any form or by any means, without the prior written permission of Site visitors may copy and download the materials on this Site for personal, non-commercial use only, provided they do not change the materials, and they retain all copyright and proprietary notices in the materials.


The Site sells products which may be useable by children. However, such products are intended for purchase by adults only. The Site cannot prohibit minors from visiting this Site. We must rely on parents, guardians and those responsible for supervising minors under the age of 18 to decide which materials are appropriate for such children to purchase. If you are under 18 years of age, you may submit personal information (name, address, phone number, etc.) only with a parent or guardian's participation and permission. If you provide any personal information such as address, credit card number or any other personal information, you confirm that you are over the age of 18 or have parental-guardian participation and permission.

Disclaimer & Limitation of Liability

All aspects of the Site are provided "as is" and without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. does not warrant that the functions contained in the Site will be uninterrupted or error-free or that defects will be corrected. does not warrant or make any representations regarding the use or the results of the use of the Site. uses reasonable efforts to include accurate and up-to-date information on the Site. However, errors or omissions may occur. makes no warranties or representations as to the accuracy of the Site.

Under no circumstances including, but not limited to, negligence by act or omission, shall, or any party involved in creating, producing, or delivering the Site, be liable for any damages, including but not limited to direct, indirect, consequential or punitive damages, that result from the use of or attempts to use the Site even if, or a authorized representative, has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for accessing the Site. does not warrant the Site to be free of viruses, assumes no responsibility and shall not be liable for any damages to, or for viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. You expressly agree that use of the Site is at your sole risk.

Links to Third Party Web Sites

The Site may contain links to other sites for added information purposes. makes no representations whatsoever about any other web site which you may access through the Site. Any link at the Site to a third-party web site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content, or the use of such third-party web site. makes no representation or warranty as to any third-party products or services on such sites.

Policy Updates and Severability may change our Site, our policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of the remaining condition.

Acceptance of Terms & Conditions

These Terms & Conditions represent the entire agreement between you and regarding your relationship with, and supersedes all other statements and representations.

By using the Site YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE. If you are dissatisfied with the Site or any content on the Site or with these Conditions of Use, your sole and exclusive remedy is to discontinue using the Site.

Responsibility for Shipping Charges

Orders that are refused, unclaimed, and returned to us, will still be obligated to pay the original shipping and handling fee. Please note, once an order has left our location, shipping and handling is a non-refundable fee. All shipments are made on the following basis.

All deliveries are made to kerbside (or dock) of delivery Address in the metropolitan area of your capital city, only. The purchaser acknowledges that it is their responsibility to provide labour and equipment to unload and position the goods on site at the purchasers expense. For deliveries outside the metropolitan areas listed, all transport is at the purchasers expense and must be organised by the purchaser. Transport costs for some suppliers is free.

Transport costs, where applicable, are included in the order form. Insurance for goods in transit is not included in the purchase price. If insurance is required by the purchaser, it must be arranged by the purchaser either direct with the carrier or their insurance agent. Purchase price does not include unpacking, placement or positioning of equipment or connection to services or removal of rubbish and packing crates.

Order Processing

Orders are normally shipped within 48-72 hours of receipt. Orders placed on Friday, Saturday, Sunday or Public Holidays will be shipped on the following business day where possible. If there is a delay in your order, we will notify you by phone or email. Barware is under no obligation to dispatch orders within a certain time frame, however will endeavour to dispatch all orders as soon as possible.

Back Orders

Although every attempt is made to maintain inventory of each product we offer, occasionally we may run out of certain models. If any product is not available for shipment, we will contact you by email with up-to-date delivery information. Some items are manufactured to order and will have at times an extended lead time.

Refunds & Returns

Buy with confidence at with our 30 Day Money Back Guarantee.

Often it is daunting buying products online. You don’t know what you are going to get. The idea behind our Money Back Guarantee is to remove your ‘risk’ from buying online. If you are dissatisfied with the item you have purchased, you can return it within 30 days for a full refund (excluding shipping and handling charges and restocking fees may apply), based on the following conditions:

30 Day Money Back Guarantee & Return Policy Conditions

  • Contact within 30 days of receipt of the parcel to notify us of the problem, and inform us that it is being returned. Please do not return an item without contacting us prior to sending.
  • The item must be returned in resell able condition. This means that the item is unused, undamaged, in the original packaging, and includes all the original content. If any seals, packaging or other items have been broken or removed in such a way as to prevent the product being resold at the full RRP, then a refund will not be issued. If you are unsure, contact before opening the product to ensure that the item can still be returned.
  • The buyer is responsible for all postage costs, including initial shipping costs, which will not be refunded.
  • The item must be returned via a traceable shipping method with a tracking number. We are not responsible for packages that are lost or damaged in transit.
  • The Return Policy does not apply to branded, engraved, printed or otherwise customised products if full proof approval has been received.
  • The Return Policy applies to online purchases only and is not available for in-store purchases.
  • The Return Policy may not apply to discontinued or clearance stock items.
  • The Return Policy does not apply to Custom Orders, which cannot be returned or cancelled once the order has been placed.

Please Note:

Items that are returned outside the above guidelines will be returned to the customer at the customer’s expense.


All items are covered by manufacturers warranty, due to the quantity of items on all warranty items cannot be displayed. If you require warranty information on a specific item please email us on