Shipping Info

We endeavour to dispatch orders within 1 - 4 business days, and we use a number of different delivery methods.
Shipping times are shown as a guide only and please allow extra time for peak seasons including Christmas.
Shipping Times by Courier
We use a courier service for some deliveries, especially glassware.
Please contact us for an estimate to your post code.
*This is an estimate only, we cannot guarantee delivery times.
  • Melbourne, Sydney and Adelaide metro: 1-3 working days
  • Other NSW: 2-4 working days
  • Brisbane, Cairns : 2-4 working days
  • Other City and Regional Areas: 3-7 working days

Australia Post delivery time is as per our guide below.

If you live in remote area, have ordered bulky items or a combination of may items we will contact you and advise the extra delivery charges.
Please call 1300 762 858 for more information.
Australia Post provides the following guidelines for the delivery of your order under normal circumstances. Please note these estimates may not be accurate due to the delays currently being experienced by Australia Post.
  • Melbourne Metro: 1-3 working days
  • Other NSW: 2-4 working days
  • Brisbane, Canberra, Sydney, Adelaide Metro: 2-4 working days
  • Other City and Regional Areas: 3-7 working days
Over 90% of orders shipped by Australia Post arrive within these transit times.

We also use a local courier service.

Express Shipping
The only delivery option available from our website is Standard Delivery. From time to time we offer Express Shipping on particular items. Express Shipping is not available for glassware or other fragile items. If your order is urgent please contact us.

Delivery Charges
The following charges are a guide for Standard Rate Delivery within Australia.
  • VIC, NSW, QLD, SA metro areas $14.95
  • You will be charged for delivery on checkout, but may be contacted if shipping costs exceed our normal rates.

Shipping to New Zealand: $45.41 AUD for up to 2.5kg

If your order exceeds this weight we will email you with the added cost of shipping.
Orders & Deliveries
Upon receipt of delivery all cartons/packages must be opened, inspected and checked thoroughly. Please contact us within 7 days if your order is incomplete, damaged, incorrect or if there are any other concerns about the delivery. We will endeavour to amend all errors and resolve delivery issues as quickly as possible. Please provide photographic evidence via email for damaged goods to